customer relationship management Archives - Homemakers Media Holdings

Let’s Talk About Rate Increases

Denise du Plooy — Wed, 26 Jan 2022 10:32:23 +0000

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A Holiday Content Guide

Marion Nowak — Tue, 15 Dec 2020 07:49:38 +0000

Holidays can be a difficult time to stay creative with your online content. Besides being tired and worn out from a busy 2020, you need to keep posting and getting the engagement you need online. Every business has a holiday …

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Dealing with Customer Complaints

Marion Nowak — Mon, 16 Nov 2020 10:10:26 +0000

91 per cent of customers who are unhappy with a service or product will just stop supporting the brand without complaining. However, the other 9 per cent are not so passive. Some customers may have a reason to complain and …

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How to win at customer relationship management

Karabo Leruma — Wed, 11 Nov 2020 14:01:06 +0000

Everyone’s heard the mantra, ‘the customer is always right,’ and it’s something you should live by if you hope to survive in this volatile and highly competitive business environment we are all caught up in. Often businesses fall into the …

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